This paper provides a high-level overview of the Enhanced Telecom Operations Map (eTOM) Business Process Framework. eTOM is part of the. Telecommunications management network. Enhanced Telecom Operations Map (eTOM) –. The business process framework. ITU-T Recommendation M The Business Process Framework (eTOM) is a critical component of Frameworx, the TM Forum’s blueprint for enabling successful business transformation.
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At the conceptual level, the framework has three major areas, reflecting major focuses within typical enterprises:. Views Read Edit View history.
Standards Telecommunications systems IT service management. TM Forum Coaching compliments our training and certification program to help you make the fra,ework between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project.
Version 14 was published in May This site uses cookies and other tracking technologies to assist with access to members only content, analyze your use of our products and services, assist with our promotional and marketing efforts. The Business Process Framework is an operating etmo framework for telecom service providers in the telecommunications industry.
Not sure if your company is a member? Check here to find out. From Wikipedia, the free encyclopedia. Digital Transformation Middle East Business Process Framework eTOM processes fall into three major process areas, [3] as shown in the diagram:.
Engage TM Forum to independently verify and certify how well your etomm processes and information models align with the industry standards found in Frameworx. Case Studies Case study: The graphic representation of a Business Process Framework eTOM model consists of rows and columns, the intersections of which denote specific business processes. NovemberKuala Lumpur, Malaysia. Give yourself a competitive edge by taking courses etpm exams to gain Knowledge and Career Certification.
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The map also indicates the interaction between processes. The development of the business process standardization frameqork telecom service providers started with the founding of the TM Forum in These levels form a hierarchy, with each level encapsulating a group of processes at the next level of detail.
Business Process Framework (eTOM)
It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise. Contact us General Inquiries: Online Training Courses now erom at the click of a button.
JanuaryDubai. Commons category link is on Wikidata. Expand your Frameworx foundation: Handbook of Network and System Administration.
Reliance Communications — Agility enables self-service, satisfaction and savings. The initial goal was to facilitate the creation of ‘interoperable network management products’. Digital transformation opens new markets.
GB921 Business Process Framework (eTOM) R17.0.1
In other projects Wikimedia Commons. It is a hierarchical catalog of the key business processes required to run a service-focused business. This page was last edited dramework 11 Decemberat In this manner the Business Process Framework map covers the whole value chain.
Courses now available at the click of a button. The goal of TOM was the creation of an industry-owned framework of business processes, including the definition of a common enterprise-independent fgamework for service management. Virgin Media — How to gain agility, configurability and faster launch times.
The Business Process Framework eTOM is a standard maintained by the TM Forum[1] an association for service providers and their suppliers in the telecommunications and entertainment industries. Coaching Frakework TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project.
GB Business Process Framework (eTOM) R – TM Forum
Digital Transformation Asia It was also supposed to serve as a basis for discussing the scope of information management necessary for the execution of the processes. Retrieved from ” https: There have been many versions of eTOM.
Conformance Certification Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx.